Aprés Perks Rewards Program – FAQsUpdated 3 hours ago

Aprés Perks Rewards Program – FAQs 

What is the Aprés Perks Rewards Program? 

The Aprés Loyalty Rewards Program is our free rewards program where you earn points on every purchase and unlock exclusive perks, discounts, and benefits as you move up tiers. 

How do I join the Loyalty Program? 

Simply create an account and sign up—it’s free to join! 

Earning & Using Points 

How do I earn points? 

You earn points with every purchase made on our website. 

How much are points worth? 

Point value depends on your tier: 

• Member:25 points = $1
• Pro:20 points = $1
• AprésArtist:15 points = $1
• Gel-Xpert: Highest value tier

How do I redeem my points? 

Points can be redeemed at checkout for discounts on eligible purchases. 

Can I use points with other discounts or promotions? 

Points cannot be combined with sitewide discounts or certain promotions unless otherwise stated. 

Can I use points on all products? 

Yes, points may be redeemed on all products available on the site. 

Can I use points on shipping? 

Points apply to product totals only and cannot be used toward shipping fees. 

Loyalty Tiers & Benefits 

What are the different loyalty tiers? 

• Member:$0–$249 yearly spend
• Pro:$250–$999 yearly spend
• Aprés Artist:$1,000–$4,999 yearly spend
• Gel-Xpert:$5,000+ yearly spend

How do I upgrade my tier? 

You’ll automatically move up tiers as your annual spend reaches the required threshold. 

What perks do I get as I move up tiers? 

As you progress, you’ll unlock: 

• Better point value 
• Increased point multipliers (2x–4x) 
• Free shipping or lower thresholds 
• Early accessto launches (24–48 hours) 
• Birthday rewards (up to 20% off) 
• Access to Pro Pass discounts 
• Exclusive events & education 
• Sitewide discount (Gel-Xpert tier) 

Do I get free shipping? 

Yes, based on your tier: 

• Member: Free over $79
• Pro: Free over $49
• Aprés Artist & Gel-Xpert: Free shipping on all orders, no minimum purchase necessary.

Rewards & Bonuses 

Do I get a birthday reward? 

Yes! 

• Member: 10% off 
• Pro: 15% off 
• Aprés Artist & Gel-Xpert: 20% off

What are milestone rewards? 

You’ll earn bonus points for key purchase milestones: 

• Member: +25 points on 5th, 10th, and 20th purchases + 100 yearly anniversary points 
• Pro & Aprés Artist: +50 points on milestones + 150 yearly anniversary points

Orders, Returns & Adjustments 

When will I receive my points after a purchase? 

Points are added to your account once your order has been shipped and successfully delivered. 

What happens to my points if I return an item? 

Points earned from that purchase will be deducted from your account. 

Will redeemed rewards be refunded if I return an order? 

No, redeemed points are not refunded after a return. 

What happens if I cancel my order? 

Points used will be returned, and points from that order will not be earned. 

What happens if part of my order is canceled or out of stock? 

Your points will be adjusted based on the final order total. 

Account & Program Policies 

Why didn’t I earn points on my order? 

You may not earn points if: 

• You weren’t logged into your account 
• The order was canceled or refunded 
• The purchase was made outside of eligible channels 

Do my points expire? 

No, your points do not expire. 

Can I transfer my points to another account? 

Point transfers aren’t available as a self-service option, but our customer support team is happy to help review requests on a case-by-case basis. Please reach out to us for assistance. 

Can I combine multiple accounts? 

No, accounts and points cannot be merged. 

What happens if I check out using a different email? 

Points will not be credited unless you use the email associated with your loyalty account. 

Can I delete my account and keep my points? 

No, deleting your account will remove all points and rewards. 

Eligibility & Limitations 

Do loyalty benefits apply to wholesale or third-party purchases? 

No, loyalty rewards apply only to purchases made directly through Aprés Nail. 

Do subscription orders earn points? 

Yes, subscription purchases earn points. 

Can I redeem points on subscription orders?