Repair PolicyUpdated 8 months ago

We regret to hear that you are experiencing issues with your device.

To initiate the repair process, please provide the following details:

• A video demonstrating the defect
• The serial number of your device
• The order number associated with your purchase

Once we receive this information, we will evaluate your warranty eligibility and proceed with the necessary repairs.

If your device was purchased through one of our authorized resellers, please note all refunds, returns or exchanges must be handled by the reseller. Additional charges may apply depending on the defects 

Please email this information to our support center at [email protected]

Thank you for your cooperation.