Warranty PolicyUpdated a month ago

Aprés Product Warranty

Aprés Aer Gel Head, Aer Gel Machine, Dust Collector, Omega Light, Beta Lamp, and Alpha Lamp come with a one-year limited warranty from the date of purchase. Our warranty covers defects arising under normal use only. It does not include malfunctions, damages, or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature, or improper installation or repairs.

How to Claim Warranty

If you experience any issues with the mentioned products, please contact our Authorized Repair Center at (626) 705-4763.

You may be asked to provide your order number or purchase receipt for validation. All warranty claims must be processed by our Authorized Repair Center. Before defect diagnosis and repair are performed, we cannot process any refunds, returns, or exchanges.

Validity of Claims

We reserve the right, at our absolute discretion, to determine the validity of any claim under this Limited Warranty. We do not accept any refunds, returns, or exchanges. All such requests must be handled by the reseller. Additional charges may apply depending on the defects.

For further inquiries regarding warranty coverage or claims, please reach out to us at [email protected].