Our Office Hours:Monday to Friday, 9:00 AM – 5:00 PM (PST). Domestic Shipping (Within the US):. For shipments to Hawaii, Puerto Rico, and Alaska:. International Shipping:. Claim Filing Policy:We value quality and customer satisfaction. If you experie
After placing and processing your order, you will receive a confirmation email containing your order details. Once the order has been shipped, you will receive an email with a tracking number and a link to the carrier's tracking page. Please note tha
At Après Nail, we are dedicated to ensuring that every order reaches you in perfect condition. However, if your order is lost during transit, please don't hesitate to contact our customer support team at [email protected]. Kindly provide your ord
We understand the disappointment of receiving a damaged package. If this happens, please report it to our customer support team at [email protected] within 7 business days of receiving your order. Please include photos of the damaged items or pac
We extend our shipping services worldwide. To ascertain the list of countries we currently serve, kindly refer to the drop-down menu available for selecting the shipping address during the checkout process. Please note that certain products, such as
We provide complimentary Standard Economy Shipping for all domestic orders totaling $99 and above (excluding taxes), with the exception of shipments to Hawaii, Puerto Rico, and Alaska. Please note that free shipping is not applicable to international
Regrettably, we are unable to accommodate shipments to P.O. Box/APO/FPO/DPO addresses. Any orders with these address types will be automatically canceled. We apologize for any inconvenience this may cause.
We apologize for the inconvenience regarding the delivery of your package. Shipping carriers sometimes mark packages as delivered before they are actually dropped off. We recommend checking with household members, neighbors, and around your property
Unfortunately, we are unable to facilitate shipping orders to multiple addresses. If you require delivery to multiple addresses, we suggest placing individual orders for each address. Please note that our offer of free shipping applies solely to U.S.
We collaborate with third-party shipping companies to manage both domestic and international orders. In instances where your order is fulfilled by multiple warehouses across the country, it may be shipped out in separate packages. Rest assured, you w
If your order has not yet been processed and fulfilled, we can accommodate updates to the delivery address. However, once a shipping label has been created, we are unable to modify the delivery address within our system. While you may attempt to cont
Here's some important information regarding our order processing and shipping times.Our shipping facility ships Monday-Friday, not including weekends or holidays.All orders are subject to a business day processing time, order processing typically tak
Unfortunately, we cannot offer express shipping for dangerous goods due to their hazardous status. These items require special handling and transportation protocols to ensure safety, which may not be compatible with express shipping services. We reco
Après Nail is not responsible for packages that are lost, stolen, or misplaced after being delivered to a third-party facility, such as freight forwarders or package consolidators. Once the package is marked as delivered to the address provided at ch
No, processing time and shipping time are separate.